You can't manage
what you can't measure

That's not an issue. If you don't have the equipment, we provide you with a cost estimate for a key-in-hand solution that includes everything you need. Our philosophy is that you don't need to worry about anything technical related. We will take care of that.

In most cases we use M2M cellular technology to communicate to the cloud, but we can also use an existing wired network. We can also establish a local LoRa® network that allows communication of equipment and sensors at distances of more than 8 km (5 miles) from the place of cellular connection or main Gateway.

We are constantly monitoring the status of our field equipment. Once we detect a problem, we activate our remote action protocol through our software. If that doesn't work, we request assistance from the local personnel that was trained after the installation process. If the problem persists, we schedule a visit with our technicians. But don't worry, more than 90% of the problems are fixed remotely!

You don't need any level of technical knowledge, you just need to know your problem and we will take care of the solution. In any case, if necessary, it would be good to talk to the technical team in your organization to work together to find the optimal architecture at the lowest possible cost.

None. The platform is designed so that you can visualize and manage all the variables you need in your business or organization in the simplest possible way. We will help you with the configuration and will continue to work on increasingly simple management tools. We also have user guides and, above all, we are always available for you to call or contact us if you have any questions.

All your information is stored in the Clickie cloud, and a small part of it is at times in the Gateways installed in your location until they can be sent to the platform through the Internet. The information is distributed in various types of databases and data gaps within our architecture on Amazon Web Services, and these servers are mostly located in São Paulo. Your information is yours, and you can safely retrieve it whenever you need via our API.

Your information is protected through Amazon Web Services security from the moment it enters our platform. In addition, there is data redundancy (copies of your data in various places) and periodic backups. Data is internally a set of IDs, key-value pairs, and meaningless strings of text distributed across multiple repositories, so "hacking" this information would be extremely hard, and given the case, the hacker would not know what to do with it.

Of course! As we said before, the information is only yours and you can do whatever you want with it. The only way of extracting your information from Clickie is through our API, where each user has their own security token to do it. Connecting is super easy and everything is well documented, so you can feed your own system, database, or data warehouse of your choice. We also help you through this process.

The initial setup depends on the complexity of the installation to be carried out in order to extract the greatest amount of data and information, and thus feed the platform. It also depends on the custom configuration of the platform once the installation is done. The cost is represented by the number of monitors or sensors to be installed, the magnitude of the installation, the network configuration to connect these monitors and sensors to send data to the platform, and the manpower required to do all of the above. The monthly fee is fixed and is based solely on the number of processes that the customer requires. A process is a critical variable, such as the total consumption in kWh, total power in kWh, the temperature of some machinery, ambient humidity, or CO2 in a room. Some processes are a bit more complex and have a slightly higher cost, such as electrical processes, while others are simpler and have a lower cost, such as temperature.

There's currently no such limits on the platform, so take advantage! You can have as many users as you want, set up the alarms you need, set up your own logo and brand colors on the platform, get the newsletters you want, and have an unlimited number of digital avatars. You also have access to future updates and continuous improvement of the platform.

Up until now, there is no feature that requires additional payment. Clickie is 100% available at the same price. If you have custom requirements, these are assessed and prioritized based on how useful they are for the rest of the users, and you won't be charged for their development.

Of course! The more processes you monitor, the lower the price for each one will be. Contact us to assess your case and provide you with all the information.